Pesis (hereinafter ”Application”) is an application for Suomen Pesäpalloliitt PPL ry that can be downloaded to mobile devices. The application include electronic money transfer. It is owned by PayiQ (hereinafter ”Company”), business identification number 2564925-2. These terms of use are applied to the use of Application. The Application offers you alternative methods to pay for the services and products sold by various vendors, such as Svea billing, credit and debit cards and mobile payment. You also agree to follow the terms of use of the selected payment method and vendor.
Contract has three parties: the Company, the vendor of the bought service and you, the customer.
A contract is made by registering as a user of the Application as explained later in section 4. By registering as a user of the Application you are advised to study these terms of use, accept them and simultaneously make a contract about using the Application with the Company.
You have to be 18 years old which means that you are of age and plenipotentiary. Also 15-17 year olds can make a contract with the Company if they pay for the services with money earned from their own work.
The Company reserves the right to verify your identity if the current legislation requires it.
The Application can only be used for private use and for legal purposes.
The Application is personal and only you are allowed to use it. Underage children are allowed to use the Application if their parents agree to it and the Application is registered in their name.
For registration you will need the following:
You are responsible for the accuracy and actuality of the information provided when registering. This applies for example to payment card and payment account numbers, your mobile phone number and email address. The Company is not responsible for the accuracy of the information.
You are obliged to immediately report all changes to your name, personal information, address and other contact information in written form, by email or with the help of the user interface of the Application. By accepting this contract you grant the Company the right to verify your personal information, address and creditworthiness in connection to each payment transaction.
The Company reserves the right to prevent the use of the Application if the information you have provided is incorrect or if you have payment default entries.
When you register to become a user of the Application, you must create your own PIN code and password for this application.
The PIN code cannot be something easily guessed such as 0000, 1234 or your date of birth.
The PIN code is personal and you may not reveal it to anyone. You must save your code carefully and in a way that outsiders cannot access or use it. The PIN code may not be written in your phone or be kept in a mobile device.
You are obliged to immediately report to the Company if your PIN code might have ended up in the hands of outsiders. The report can be made whenever by reporting the user account to be closed by email to sulkupalvelu@payiq.net. The report must be sent from the same email address you have used to register as a user. You will receive an email confirmation when the Company has closed the account.
Your account stays closed until you have been in contact with the Company's customer service, which gives you guidelines on how to re-open your account. If suspected of misuse, the Company can close your account also without your personal request.
The Company will immediately notify you if your account has been closed. When using the Application you must follow also other terms of use that apply to you, such as the terms of use of a bank, operator or credit provider.
The Company never forwards your card numbers or personal identity number to outside parties. The card numbers are only transmitted in connection to a payment transaction to the bank, card provider, fraud prevention or credit provider dealing with the transaction.
All cookies and plug-in data must be deleted after using the Application.
To prevent misuse of the Application you are obliged to keep your mobile device in a way that outsiders cannot easily access the Application. If possible, you must lock your mobile device with a security code and you may not reveal the code to others.
You are personally responsible for the unauthorized use of the Application that has been caused by you forwarding the use of the Application to someone without authorization, by you neglecting the safekeeping of the PIN code or by you not having reported to the Company about the PIN code and the application potentially being forwarded to unauthorized persons.
You are not responsible for the unauthorized use of the Application after you have requested the Company to close your account and you have received confirmation about the closure as described before in the contract.
As the payment instruction you make is immediately executed, it cannot be cancelled after you have accepted it. The company only acts as a payment mediator and the service vendor deals with refunding payments. The refunding process can be initiated by email or phone. You will find the vendor's contact information in a receipt sent to your email.
You are obliged to regularly monitor the payment instructions you have made with the Application and report to the Company if there is an unauthorized payment transaction with no unnecessary delay of its discovery.
If you discover that the payment transaction you have commissioned with the Application has been erroneous, you must immediately contact the company providing the payment method, for example the credit card of the bank that you have added to your account. The bank will investigate erroneous payment transactions.
The contract is in force until further notice.
You can terminate the contract within 30 days of the moment you have requested termination from the customer service of the Company by email. Please note that the contract does not terminate by deleting the Application from your mobile device.
The Company can terminate this contract within 30 days of the request of termination. The Company will confirm the termination by sending a confirmation to the email address you have provided when registering the Application.
The Company reserves the right to immediately cancel this contract if you have substantially violated the terms of this contract. Your contract and your right to use the Application ends when the Company has sent a termination confirmation to the email address you have provided during registration.
The Company holds all immaterial rights to the Application it has developed, the system, the technology involved, contracts and documents that you can access on the basis of this contract.
You are responsible for the functioning of your mobile device. The Company is not responsible for the functioning of your mobile device or its connection to the network provider.
The Company is responsible for its own software and the information security connected to it.
The Company is responsible for the indirect damages caused by its carelessness that are linked to such procedures of the Company that break the law or the contract and that have been reasonably anticipated by the Company, and its amount is restricted to 50 euros.
However, the Company is not responsible for the indirect damages caused by mistake or neglect that occurred in the execution of the payment instruction.
You are obliged to take reasonable measures in order to limit the damage. If you neglect the limitation of the damage, you are personally responsible for the damage in this part.
The Company is not responsible for damage that is caused by action of the authorities, interruption in public transport, strike, lockout, boycott, trade embargo or other reason that are as significant and unusual and that are not dependent on the Company.
Compensation claims aimed at the mediation of payment instruction are made by email to support@payiq.net. Compensation claims must be made in reasonable time after discovering a mistake in the mediation of payment instruction, but at the latest two months after the discovery of the mistake. Compensation claims must be made to the vendor of the service and their contact information is in the receipt sent to your email.
Finnish law is applied in this contract regardless of the country in which the Application is used.
If a dispute concerning the contract cannot be solved by negotiation, it will be solved in the district court under whose jurisdiction the Company's registered office is located in or its administration is mainly taken care of. If your home residence is not in Finland, the disagreement will be dealt with in the district court under whose jurisdiction the Company's registered office is located in or its administration is mainly taken care of.
The Company collects and saves information about you that you have provided when registering into the Application.
The Company handles information in order to fulfil its obligations towards you in service, administration and invoicing and to fulfil its obligations as ordered by law and other regulations and to develop its own and its partners' products and services. If it is necessary for the fulfilment of these obligations, the Company will provide information also to its partners. By accepting these terms you consent to using the information for the before mentioned purposes by the Company or its partners. You can cancel your agreement whenever by reporting it in written form to the customer service of the Company. The report must be sent by email to support@payiq.net.
You are entitled to receive information about your personal information registered the Company free of charge once a year. If the information is incorrect, incomplete or unnecessary, you have the right to request editing or deletion of the information.
Communication connected to the Application may also contain marketing. You can forbid marketing.
The Company is not responsible for the products and services sold by the vendors, their quality or delivery. The Company's function in this service chain is only to mediate payment transactions. The Company is not responsible for the contracts between you and the vendor. You must discuss potential product returns, compensation claims and refunding of the purchase price with the vendor.
In an argument concerning you and the vendor the claims must be directed at the vendor. The Company is in no case responsible for a dispute or contract between you and the vendor or the contract obligations of the vendor.
PayiQ Oy, including its affiliates (Wallasvaara Engage Oy and Suomen Pesäpalloliitto PPL ry), is committed to respect your privacy and to comply with applicable data protection and privacy laws. This privacy policy ("Policy") describes how we collect and use personal data where PayiQ is the data controller or where we refer to the applicability of this Policy. "Personal data" means information relating to you or another identifiable individual.
We will give you additional privacy information that is specific to a product or service in Supplements to this Policy and other notices you may see while using our products or services. If there is a difference between such notices and this Policy, the notices should be considered first.
Software on your device may access your information. Our products or services may contain links to other companies' websites and services that have privacy policies of their own. PayiQ is not responsible for the privacy practices of others and we recommend you read their privacy notices.
If you do not agree with this Policy, do not use our products and services or provide PayiQ with your personal data.
We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our services. For example:
If you submit an order on-line with us, we will ask you for information necessary to complete the transaction - such as your name, address, and credit card number. If you request technical support online, we will ask you for information necessary to complete the transaction - such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.
We request your location informatation when you place an order. We use that information to secure your payments.
We may use personally identifiable information in the following ways:
From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy.
In addition, we retain the services of third parties to provide services for us. They may be used to deliver additional services, provide technical support, or handle order processing. We require that these partners keep the personal information of customers secure and confidential. We also require that these partners use personal information only on behalf of us.
Please be advised that in certain instances, it may be necessary for us to disclose your personal information to government officials or otherwise as required by our legal obligations.
We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.
We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that we do not have your current personal information, you can use one of the other communication channels in this statement.
We may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a service to tailor information presented to you based on your browsing preferences. We may use cookies to personalize your pages at our services and support system, or to remember you when you register for products or services. If you do not want us to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a service tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services.
We may also use cookies to track your visit to our services. While our servers may automatically log your IP address, this information does not identify you and you remain anonymous.
We may track domain names, IP addresses, and browser types from people who use our services. We use this information to track aggregate traffic patterns throughout our systems. Such information is not correlated with any personal information.
In our services, there may be a number of links to companies with whom we have a relationship. We are not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.
Please remember that information you submit in a discussion group or forum, will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.
In the event there is a major change to our privacy practices, a prominent notice will be posted on our web site. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use.
31.5.2017
Contact Information
Wallasvaara Engage Oy
Linnankatu 3
20100 Turku
teemu@engage.fi